What Is Factory Plan's Price Matching Policy?
We will match prices for identical Ford|Lincoln Protect Extended Service Plans (ESP) and Premium Maintenance Plans at the time of purchase. The plans must include the same identical options and coverage and no price adjustments will be made after the sale.
Identical plans available at a later date decreased price will not be matched. Additional Promo Codes will not be honored when matching the price of competitor dealer stores or online dealer websites. Price matching of ESP and maintenance contracts may be limited when financing the purchase of plans.
Zeigler FactoryPlans also reserves the right to verify the price and availability of identical service plans from Ford Protect or Lincoln Protect. Proof of price can be provided via email attachment or the URL address of the online site.
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Cancellation RequestFor ZeiglerFordESP Customers
For ZeiglerFordESP Customers, we will process your request quickly and keep you updated. This is the best and quickest way to cancel a plan.
Available by Phone
269.242.4000
We try to monitor emails after business hours. Please call to use your FordPass Rewards Points:)
Monday
8am - 5:30pm
Tuesday
8am - 5:30pm
Wednesday
8am - 5:30pm
Thursday
8am - 5: 30 pm
Friday
9am - 5: 30 pm
Saturday
Closed
Sunday
Closed
Note: All times are Eastern Standard Time
Our call center is based in Michigan
