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Contact Zeigler Factory Plans

Questions about a Ford or Lincoln Protect Extended Service Plan? Use our Quick Quote system or call (269) 242-4000. Calling is the best and quickest way to reach us, and one of our Ford Protect specialists will be glad to help.

Factory Plans, Member of Zeigler Auto Group

1260 M-89 West
Plainwell, MI 49080

Phone: (269) 242-4000
Fax: (269) 585-6004
Email: info@zeiglerfordesp.com
New or Used Vehicle Sales (Plainwell location): (269) 685-5801

Ford and Lincoln Hotlines

Already have a Ford or Lincoln Protect plan? These Ford numbers will get you to the right place fast.

The Prior Approval line is for service shops. It approves repairs, confirms covered parts and handles claim decisions for Ford, Lincoln and Mercury vehicles with an ESP.

For roadside emergencies, Ford and Mercury plan owners must call 800.241.3673 for covered repairs and towing. Lincoln plan owners must call 800.521.4140.

Buying a USED Ford or Lincoln Protect Plan

To buy a USED Ford or Lincoln ESP, your vehicle must either:

• Be covered by a current Ford or Lincoln Protect plan, or
• Pass a Used Vehicle Inspection completed by a Ford or Lincoln dealer.

Download the Used Vehicle Inspection Form from our Document Library. Send the completed form by email to info@zeiglerfordesp.com or by fax to (269) 585-6004.

Send Us a Message

Have another question about Ford or Lincoln Protect Extended Service Plans? Use the contact form below and we'll get back to you.

Last updated: October 16, 2026